How to use health insurance: HEP video guides

March 22, 2017

New York State has done a remarkable job of insuring its residents through its health insurance exchange. Millions are signed up and using their newly purchased insurance.In response to the enormous demand for information on how to choose a health plan and use it, HEP has created a series of video guides for consumers. These videos are step-by-step guides that tell you how to find a plan that’s right for an individual or family. They explain the basic terms of health insurance such as co-pay, co-insurance, and deductible. The video guides are in English and Spanish, and are available on the HEP website, and on HEP’s Facebook page and YouTube channel.

On the HEP website:
HEP Facebook: Healthcare Education Project on YouTube

Personal Health Journal

HEP has collaborated with Raising Women’s Voices for the Health Care We Need, to produce a personal health journal that is distributed by our healthcare advocates at various public forums and events. The journal, available in English and Spanish, allows consumers to document their health goals and health history, and includes items like a doctor’s visit checklist and a section where you can catalogue information on your health providers, including general physicians and specialists. The journal is online at the HEP website,